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Many people have to deal with irate, rude, impatient, emotional, persistent and aggressive people in the course of their work and home lives. The aim of this advice book is to teach the techniques which will improve the reader's communication skills and help to control anger and stress.
Zakup książki
Dealing with Difficult People, Roberta Cava
- Język
- Rok wydania
- 1999
- Oprawa
- (miękka),
- Stan książki
- Dobry
- Cena
- 24,78 zł
Metody płatności
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- Tytuł
- Dealing with Difficult People
- Podtytuł
- Proven Strategies for Handling Stressful Situations and Defusing Tensions - New Edition
- Język
- angielski
- Autorzy
- Roberta Cava
- Wydawca
- Piatkus Books
- Rok wydania
- 1999
- Oprawa
- miękka
- Liczba stron
- 225
- ISBN10
- 0749920513
- ISBN13
- 9780749920517
- Seria
- Opis
- Many people have to deal with irate, rude, impatient, emotional, persistent and aggressive people in the course of their work and home lives. The aim of this advice book is to teach the techniques which will improve the reader's communication skills and help to control anger and stress.