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"If you work on the frontline, you are the company! People buy people first. This book will help you learn to make the mundane memorable, phrases that pay, how to make unforgettable first impressions and also what customers (don't) want to hear.".
Zakup książki
Hello, my name is The approachable Frontline: 17 daily practices for delivering unforgettable service, Scott Ginsberg
- Język
- Rok wydania
- 2007
- Oprawa
- (miękka)
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- Tytuł
- Hello, my name is The approachable Frontline: 17 daily practices for delivering unforgettable service
- Język
- angielski
- Autorzy
- Scott Ginsberg
- Rok wydania
- 2007
- Oprawa
- miękka
- ISBN10
- 0972649743
- ISBN13
- 9780972649742
- Seria
- Tagi
- Opis
- "If you work on the frontline, you are the company! People buy people first. This book will help you learn to make the mundane memorable, phrases that pay, how to make unforgettable first impressions and also what customers (don't) want to hear.".