Kupujesz dokładnie tę książkę, która jest na zdjęciu.
Więcej o książce
ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service Operation introduces, explains and details delivery and control activities to achieve operational excellence on a day-to-day basis. Readers will find many of the familiar processes from the former Service Support and Service Delivery books, which have been updated where necessary.
Zakup książki
Service operation, David Cannon
- Język
- Rok wydania
- 2007
- Oprawa
- (miękka),
- Stan książki
- Dobry
- Cena
- 5,88 zł
Metody płatności
Brakuje nam tutaj Twojej recenzji.
- Tytuł
- Service operation
- Język
- angielski
- Autorzy
- David Cannon
- Wydawca
- The Stationery Office
- Rok wydania
- 2007
- Oprawa
- miękka
- Liczba stron
- 262
- ISBN10
- 0113310463
- ISBN13
- 9780113310463
- Seria
- Tagi
- Biznes
- Ocena
- 3,45 z 5
- Opis
- ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Service Operation introduces, explains and details delivery and control activities to achieve operational excellence on a day-to-day basis. Readers will find many of the familiar processes from the former Service Support and Service Delivery books, which have been updated where necessary.