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The author, a contributing editor to Harvard Business Review, speaker, and workshop facilitator who helps organizations deal with conflict, describes how to deal with conflict at work, understand and address it, recognize whether people seek or avoid conflict, assess the situation, prepare for and engage in difficult conversations, manage emotions, develop a resolution, know when to walk away, repair relationships, and navigate common situations.
Zakup książki
HBR Guide to Dealing with Conflict, Amy Gallo
- Język
- Rok wydania
- 2017
- Oprawa
- (miękka)
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- Tytuł
- HBR Guide to Dealing with Conflict
- Język
- angielski
- Autorzy
- Amy Gallo
- Wydawca
- HBR Guide
- Rok wydania
- 2017
- Oprawa
- miękka
- Liczba stron
- 192
- ISBN10
- 1633692159
- ISBN13
- 9781633692152
- Seria
- Kategorie
- Tagi
- Biznes, Przywództwo, Komunikacja
- Ocena
- 3,8 z 5
- Opis
- The author, a contributing editor to Harvard Business Review, speaker, and workshop facilitator who helps organizations deal with conflict, describes how to deal with conflict at work, understand and address it, recognize whether people seek or avoid conflict, assess the situation, prepare for and engage in difficult conversations, manage emotions, develop a resolution, know when to walk away, repair relationships, and navigate common situations.