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The financial crisis is just beginning for retail institutions. Ninety to ninety-five per cent of bank transactions are executed electronically today. The Internet, ATMs, call centres and smartphones have become mainstream for customers. But banks still classify these as alternative channels and maintain an organisation structure where Branch dominates thinking. Continued technology innovations, Web 2.0, social networking, app phones and mobility are also stretching traditional banking models to the limit. BANK 2.0 reveals why customer behaviour is so rapidly changing, how branches will evolve, why cheques are disappearing, and why your mobile phone will replace your wallet all within the next 10 years.
Zakup książki
Bank 2.0, Brett King
- Język
- Rok wydania
- 2010
- Oprawa
- (twarda),
- Stan książki
- Uszkodzony
- Cena
- 5,20 zł
Metody płatności
Brakuje nam tutaj Twojej recenzji.
- Tytuł
- Bank 2.0
- Język
- angielski
- Autorzy
- Brett King
- Wydawca
- Marshall Cavendish
- Rok wydania
- 2010
- Oprawa
- twarda
- ISBN10
- 9814302074
- ISBN13
- 9789814302074
- Seria
- Kategorie
- Tagi
- Biznes, Technologia, Finanse, Bankowość
- Ocena
- 3,55 z 5
- Opis
- The financial crisis is just beginning for retail institutions. Ninety to ninety-five per cent of bank transactions are executed electronically today. The Internet, ATMs, call centres and smartphones have become mainstream for customers. But banks still classify these as alternative channels and maintain an organisation structure where Branch dominates thinking. Continued technology innovations, Web 2.0, social networking, app phones and mobility are also stretching traditional banking models to the limit. BANK 2.0 reveals why customer behaviour is so rapidly changing, how branches will evolve, why cheques are disappearing, and why your mobile phone will replace your wallet all within the next 10 years.