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This publication offers guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.
Zakup książki
ITIL. Service Transition, Velká Británie Office of Government Commerce
- Język
- Rok wydania
- 2007
- Oprawa
- (miękka),
- Stan książki
- Dobry
- Cena
- 14,16 zł
Metody płatności
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- Tytuł
- ITIL. Service Transition
- Język
- angielski
- Wydawca
- Stationery Office
- Rok wydania
- 2007
- Oprawa
- miękka
- Liczba stron
- 261
- ISBN10
- 011331048X
- ISBN13
- 9780113310487
- Seria
- Tagi
- Biznes
- Ocena
- 3,7 z 5
- Opis
- This publication offers guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.