Więcej o książce
"Customer Success will become the authoritative book of the emerging Customer Success industry and target any business that is trying to focus, or re-focus, on customers and will be applicable to all customer management roles such as Account Manager, Customer Advocacy, Client Relationship Manager, and Customer Success Manager along with the leadership of those organizations. Customer Success will address the pains of how to start creating a customer-centric company and how to think strategically about Customer Success - how to organize, compensate, find a leader, measure, etc. Customer Success has exploded as one of the hottest B2B movements since the advent of the subscription business model"--
Zakup książki
Customer Success, Nick Mehta, Dan Steinman, Lincoln Murphy
- Język
- Rok wydania
- 2016
- Oprawa
- (twarda)
Metody płatności
Brakuje nam tutaj Twojej recenzji.
- Tytuł
- Customer Success
- Język
- angielski
- Autorzy
- Nick Mehta, Dan Steinman, Lincoln Murphy
- Wydawca
- John Wiley & Sons
- Rok wydania
- 2016
- Oprawa
- twarda
- Liczba stron
- 238
- ISBN10
- 1119167965
- ISBN13
- 9781119167969
- Seria
- Tagi
- Biznes, Technologia
- Ocena
- 3,95 z 5
- Opis
- "Customer Success will become the authoritative book of the emerging Customer Success industry and target any business that is trying to focus, or re-focus, on customers and will be applicable to all customer management roles such as Account Manager, Customer Advocacy, Client Relationship Manager, and Customer Success Manager along with the leadership of those organizations. Customer Success will address the pains of how to start creating a customer-centric company and how to think strategically about Customer Success - how to organize, compensate, find a leader, measure, etc. Customer Success has exploded as one of the hottest B2B movements since the advent of the subscription business model"--