The unwritten rules of the game : master them, shatter them, and break through the barriers to organizational change

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It's been featured in the nation's business press as the next wave in management. It's being discussed, debated, & acclaimed in conferences & executive suites around the world. It's The Unwritten Rules of the Game, & here is the pathbreaking book that introduces this unique new approach to mastering corporate change. What drives day-to-day behavior in an organization? As Arthur D. Little consultant Peter Scott-Morgan has discovered, the silent engines are not official policies but unwritten rules. Deciphering those rules is the essential step in managing change-the number 1 item on just about every corporate agenda these days-because the process unfailingly reveals why people are simply unwilling to alter their behavior.