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This introduction to IT Service Management is based on the latest edition of the ITIL books Service Support and Service Delivery and is intended to serve as a thorough and convenient introduction to the field of IT. This completely revised and international edition support implementation of IT Service Management processes from a business perspective.
Zakup książki
IT Service Management. An Introduction, kolektiv
- Język
- Rok wydania
- 2002
- Oprawa
- (miękka)
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- Tytuł
- IT Service Management. An Introduction
- Język
- angielski
- Autorzy
- kolektiv
- Wydawca
- itSMF
- Rok wydania
- 2002
- Oprawa
- miękka
- Liczba stron
- 208
- ISBN10
- 9080671363
- ISBN13
- 9789080671362
- Seria
- Tagi
- Ocena
- 3 z 5
- Opis
- This introduction to IT Service Management is based on the latest edition of the ITIL books Service Support and Service Delivery and is intended to serve as a thorough and convenient introduction to the field of IT. This completely revised and international edition support implementation of IT Service Management processes from a business perspective.