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ITIL Service Design

Parametry

  • 496 stron
  • 18 godzin czytania

Więcej o książce

The Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting practices. This edition updates design principles for applications, infrastructure, processes and resources, as well as sourcing models. Service managers will also find guidance on the engineering of sound requirements, supplier management and design considerations for outsourcing.

Zakup książki

ITIL Service Design, Lou Hunnebeck

Język
Rok wydania
2013
Oprawa
(miękka)
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Tytuł
ITIL Service Design
Język
niemiecki
Rok wydania
2013
Oprawa
miękka
Liczba stron
496
ISBN10
0113313888
ISBN13
9780113313884
Seria
Tagi
Biznes
Opis
The Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting practices. This edition updates design principles for applications, infrastructure, processes and resources, as well as sourcing models. Service managers will also find guidance on the engineering of sound requirements, supplier management and design considerations for outsourcing.