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Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality.It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.
Zakup książki
Managing Quality, Desmond Bell, Philip McBride, George Wilson
- Język
- Rok wydania
- 2011
- Oprawa
- (miękka)
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- Tytuł
- Managing Quality
- Język
- angielski
- Autorzy
- Desmond Bell, Philip McBride, George Wilson
- Rok wydania
- 2011
- Oprawa
- miękka
- ISBN10
- 075061823X
- ISBN13
- 9780750618236
- Seria
- Tagi
- Biznes
- Opis
- Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality.It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.