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Letters are one of the essential features of a modern business. But how often have you wished you could write a succinct response to a letter from an angry customer, or deal with a complaint from a staff member? Packed full of written solutions for difficult situations faced by managers today, this book offers over 150 letters to make life easier and more productive.
Zakup książki
Tricky Business Letters, Gordon R. Wainwright
- Język
- Rok wydania
- 1993
- Oprawa
- (twarda)
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- Tytuł
- Tricky Business Letters
- Podtytuł
- Persuasive Tactics on Paper
- Język
- angielski
- Autorzy
- Gordon R. Wainwright
- Rok wydania
- 1993
- Oprawa
- twarda
- ISBN10
- 0273604074
- ISBN13
- 9780273604075
- Seria
- Ocena
- 5 z 5
- Opis
- Letters are one of the essential features of a modern business. But how often have you wished you could write a succinct response to a letter from an angry customer, or deal with a complaint from a staff member? Packed full of written solutions for difficult situations faced by managers today, this book offers over 150 letters to make life easier and more productive.