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On Purpose

Delivering a Branded Customer Experience People Love

Ocena książki

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  • 288 stron
  • 11 godzin czytania

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With a constant stream of new communication channels emerging, the real challenge for marketers is not just making sure their brand is present in each space but staying true to their brand purpose. A follow-up to Bold , the best-selling book which looked at what made cutting edge brands stand out, On Purpose , goes one step further and provides practical advice on how to achieve those same results successfully, over multiple channels. Shaun Smith and Andy Milligan provide a framework for success, explaining how to: --Stand Up: be clear about brand purpose and promise --Stand Out: define, design and deliver distinctive customer experiences across multiple channels --Stand Firm: create strong cultures that sustain results They explain and define how to deliver "on purpose" experiences by using a case study, individual thought pieces by experts in the field, and a key action summary at the end of each chapter.

Zakup książki

On Purpose, Shaun Smith, Andy Milligan

Język
Rok wydania
2015
Oprawa
(miękka)
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Metody płatności

3,8
Bardzo dobra
20 Ocena

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Tytuł
On Purpose
Podtytuł
Delivering a Branded Customer Experience People Love
Język
angielski
Wydawca
Kogan Page
Rok wydania
2015
Oprawa
miękka
Liczba stron
288
ISBN10
0749471913
ISBN13
9780749471910
Seria
Ocena
3,8 z 5
Opis
With a constant stream of new communication channels emerging, the real challenge for marketers is not just making sure their brand is present in each space but staying true to their brand purpose. A follow-up to Bold , the best-selling book which looked at what made cutting edge brands stand out, On Purpose , goes one step further and provides practical advice on how to achieve those same results successfully, over multiple channels. Shaun Smith and Andy Milligan provide a framework for success, explaining how to: --Stand Up: be clear about brand purpose and promise --Stand Out: define, design and deliver distinctive customer experiences across multiple channels --Stand Firm: create strong cultures that sustain results They explain and define how to deliver "on purpose" experiences by using a case study, individual thought pieces by experts in the field, and a key action summary at the end of each chapter.