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A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every element of the Service Lifecycle is focused on customer outcomes and relates to all the companion process elements that follow. Subsequent titles in the core set will link deliverables to meeting the business goals, requirements and service management principles described in this publication. Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced.
Zakup książki
Service Strategy Book, Majid Iqbal, Michael Nieves, Office of Government Commerce, Great Britain. Office of Government Commerce
- Język
- Rok wydania
- 2007
- Oprawa
- (miękka),
- Stan książki
- Dobry
- Cena
- 24,77 zł
Metody płatności
Brakuje nam tutaj Twojej recenzji.
- Tytuł
- Service Strategy Book
- Język
- angielski
- Autorzy
- Majid Iqbal, Michael Nieves, Office of Government Commerce, Great Britain. Office of Government Commerce
- Wydawca
- The Stationery Office
- Rok wydania
- 2007
- Oprawa
- miękka
- Liczba stron
- 276
- ISBN10
- 0113310455
- ISBN13
- 9780113310456
- Seria
- Tagi
- Biznes
- Ocena
- 2,9 z 5
- Opis
- A view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every element of the Service Lifecycle is focused on customer outcomes and relates to all the companion process elements that follow. Subsequent titles in the core set will link deliverables to meeting the business goals, requirements and service management principles described in this publication. Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced.