Stephen P. Anderson Książki

Have you shopped for a new TV or tried to choose a healthcare plan? What about making sense of a medical diagnosis or your taxes? In all areas of life, we are surrounded by understanding problems. We're given information, but not understanding. Figure It Out looks at various ways you can help people make sense of confusing information. It shows you how to think about information as a resource that makes sense of confusing topics. This is THE guide for working with information.

Provides information on creating an effective Web site based on the stages of seduction and looks at the motivations of the site's users.