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Philippa Thomas

    The Human Touch
    • The Human Touch

      Personal Skills for Professional Success

      • 256 stron
      • 9 godzin czytania

      Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.

      The Human Touch2012