The aim of this volume is to aid those who wish to communicate better, by linking all aspects and methods of communication. Techniques are explained, and examples, verbal illustrations and analogies of effective and ineffective communications clarify the author's argument.
This guide is intended for managers who need to hone their interview techniques. After setting the scene for the selection process, the interview and the art of questioning, the book gives classified lists of sample questions, and interpretations of the likely answers.
Speaking to an audience of any size can unnerve even the most confident of people, yet it is unavoidable in everyday business life. This book tackles the fears that can strike any inexperienced speaker by setting out the steps required for a successful and rewarding speech. These steps include planning for success, selecting presentation aids, holding attention, coping with nerves, and handling questions.
Kapitoly: Ako byť úspešný, Ako si upevňovať sebadôveru, Ako zaujať, Ako reagovať na otázky.