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Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition of CRM at the Speed of Capturing and Keeping Customers in Real Time is a must-read for executives looking to leverage the latest technologies on the market to reach and retain customers. Learn CRM concepts, discover what tools are available and which ones are suitable for your business, and get practical, expert advice on avoiding common pitfalls.
Wydanie
Zakup książki
CRM at the Speed of Light, Paul Greenberg
- Język
- Rok wydania
- 2004
- Oprawa
- (twarda)
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Metody płatności
3,8
Bardzo dobra
51 Ocena
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- Tytuł
- CRM at the Speed of Light
- Język
- angielski
- Autorzy
- Paul Greenberg
- Rok wydania
- 2004
- Oprawa
- twarda
- ISBN10
- 0072231734
- ISBN13
- 9780072231731
- Seria
- Kategorie
- Tagi
- Biznes
- Ocena
- 3,8 z 5
- Opis
- Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition of CRM at the Speed of Capturing and Keeping Customers in Real Time is a must-read for executives looking to leverage the latest technologies on the market to reach and retain customers. Learn CRM concepts, discover what tools are available and which ones are suitable for your business, and get practical, expert advice on avoiding common pitfalls.