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Exploring the practices of the world's leading companies, this book delves into their exceptional customer service strategies that balance meeting diverse customer needs with maintaining profitability. It offers actionable insights and adaptable techniques to help businesses enhance their service quality, ensuring they can replicate the success of these top organizations.
Zakup książki
Best Practices, Robert Hiebeler, Thomas B. Kelly, Charles Ketteman
- Język
- Rok wydania
- 2000
- Oprawa
- (miękka)
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- Tytuł
- Best Practices
- Podtytuł
- Building Your Business with Customer-Focused Solutions
- Język
- angielski
- Wydawca
- Touchstone
- Rok wydania
- 2000
- Oprawa
- miękka
- Liczba stron
- 244
- ISBN13
- 9780684848044
- Seria
- Tagi
- Biznes
- Ocena
- 3,35 z 5
- Opis
- Exploring the practices of the world's leading companies, this book delves into their exceptional customer service strategies that balance meeting diverse customer needs with maintaining profitability. It offers actionable insights and adaptable techniques to help businesses enhance their service quality, ensuring they can replicate the success of these top organizations.