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Technology Adoption in the Caribbean Tourism Industry

Analyzing Service Delivery in the Digital Age

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  • 248 stron
  • 9 godzin czytania

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Focusing on the adoption of Information and Communication Technologies (ICTs) in Caribbean travel firms, this book delves into how these companies navigate the decision-making process regarding digital capabilities and artificial intelligence for sales and marketing. It explores the influence of internal factors like leadership and external factors such as culture on strategic technology adoption. With the tourism sector's transformation accelerated by the COVID-19 pandemic, the study offers insights relevant to organizational behavior and strategic management in this crucial industry.

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Technology Adoption in the Caribbean Tourism Industry, Andrew Spencer

Język
Rok wydania
2020
Oprawa
(twarda)
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Tytuł
Technology Adoption in the Caribbean Tourism Industry
Podtytuł
Analyzing Service Delivery in the Digital Age
Język
angielski
Rok wydania
2020
Oprawa
twarda
Liczba stron
248
ISBN13
9783030615833
Seria
Tagi
Biznes
Opis
Focusing on the adoption of Information and Communication Technologies (ICTs) in Caribbean travel firms, this book delves into how these companies navigate the decision-making process regarding digital capabilities and artificial intelligence for sales and marketing. It explores the influence of internal factors like leadership and external factors such as culture on strategic technology adoption. With the tourism sector's transformation accelerated by the COVID-19 pandemic, the study offers insights relevant to organizational behavior and strategic management in this crucial industry.