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The 5 essential people skills : how to assert yourself, listen to others, and resolve conflicts
kolektiv
The resilience factor : 7 keys to finding your inner strength and overcoming life's hurdles
Andrew Shatte
True professionalism : the courage to care about your people, your clients, and your career
David H. Maister
Who Says Elephants Can't Dance?. Leading a Great Enterprise Through Dramatic Change
Louis V. Gerstner
